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Crateway

Product

Six jobs. One system of record.

Not a delivery tracker bolted to a spreadsheet — the whole path a piece of furniture takes, modelled once.

SellSourceStockDispatchDeliverReconcile

Sell

An order that knows what it's worth.

Quote, discount, deposit and tax resolved on one screen — the price a customer agreed to is the price that survives every later change.

  • Quotes and branded invoices generated from the order itself
  • Deposits confirm a sale; balances and cash on delivery tracked to it
  • Discount floors and tax by destination applied as you sell
  • Signature captured in store or at the door, printed on the invoice
A living room furnished with a large sectional sofa

Source

Multi-supplier by default, not by exception.

One product, several suppliers, different prices and lead times. Choosing between them — and changing your mind — is an ordinary Tuesday, not a data-repair job.

  • Supplier offerings with cost, lead time and match quality
  • Substitutions issue a linked purchase order, leaving the sale intact
  • POs sent by email or fax, confirmed back into the system
  • Suppliers can price a request through a magic link, no account needed
Crateway Portal · Sourcing

Sales order SO-1042 — unchanged

Halden 3-piece sectional · $4,180

Customer record · invoice · promised date all untouched

Supplier A

Northline Supply · 6 weeks

Stockout — released

Supplier B

Harbour Mills · 9 days

PO-0231 issued · linked to SO-1042

Stock

Pieces, not just SKUs.

Sectionals arrive in parts, on different trucks, on different days. Inventory counts what is actually on the floor and what a customer is still waiting for.

  • Multi-part sets, backorders and partial receipts handled natively
  • Locations, storage bins and variant-level stock
  • Condition and photo evidence recorded at receiving
  • Thermal labels for pieces and bins, printed from the floor
A warehouse aisle stacked with wrapped pallets

Dispatch

A board that plans the day, then holds it.

Build runs from real constraints — vehicles, crews, customer windows, depot hours — and watch the plan survive contact with the morning.

  • Route optimisation with traffic-aware arrival times
  • Customer delivery windows treated as solver input, not hope
  • Per-day fleet selection, temporary vehicles and driver zones
  • Live board with conflicts, holds and a two-way thread to the driver
Crateway Portal · Dispatch
  • Depot — Mississauga07:30 · load 12 pieces
  • Northview Furniture09:10 · 3 pieces · signed
  • Bhatti residence10:45 · sectional · en route
  • Lakeside Home12:20 · 6 pieces
  • Supplier pickup — Harbour Mills14:00 · backorder

Run 14 · 5 stops · 12 pieces · ETA holds

Deliver

Built for a basement with no bars.

The field app assumes no signal and a full pair of hands. Everything a crew captures queues locally and syncs the moment there's a connection.

  • Load checklists that refuse to short-load a truck
  • Photo and condition capture at every custody handoff
  • Signature, placement notes and payment collected at the door
  • Damage, refusal and partial delivery recorded as outcomes, not errors
Crateway Ops · Proof of delivery

Loaded

At door

Placed

Signed on delivery

Captured
10:47 EDT
Location
±6 m of stop
Offline
synced 11:02

Reconcile

What was billed against what arrived.

The last mile of the money: supplier bills matched to receipts, customer balances tracked to the order, both readable months later.

  • Three-way match across purchase order, receipt and supplier bill
  • Accounts payable aging, and accounts receivable synced to QuickBooks
  • Every amendment additive — the original record is never overwritten
  • Reporting on margin, delivery performance and supplier reliability
Crateway Portal · Payables
Ordered12 pieces
Received10 pieces
Billed12 pieces

Two pieces short on PO-0231 — flagged before the bill is approved.

Tell us how you deliver. We’ll price it around that.

Every operation runs differently — fleet, contractors, or both. A short conversation gets you a quote that fits yours.